Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
We offers various kind of Payment Methods as shown below :-
1. Credit Card / Debit Card / Internet Banking
Please note that bank processing fee pplies.
2. Offline Bank Transfer
Bank details are provided upon checkout
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to firstname.lastname@example.org or what's app +60129236586.
Note: Your purchased products will not be delivered until we have this confirmation.
Via Paypal (Visa or Mastercard / American Express / Paypal Funds)Via Ipay88 (Visa or Mastercard / Internet Banking) <<OR>> Via MOLpay (Visa or Mastercard / Internet Banking) (Please choose only one method,removed unwanted option
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at email@example.com with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in MYR or SGD.
Q. How long does the delivery usually takes?
Delivery within WM (via major courier services) usually will takes about 3-5 working days. For EM (via Pos Malaysia), please allow 7-10 working days. For Singapore orders, it usually takes 4-6 working days.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to firstname.lastname@example.org for us to clear your doubts.